About this role

Lead moderately complex initiatives and deliverables within technical domain environments
Contribute to large scale planning of strategies
Design, code, test, debug, and document for projects and programs associated with technology domain, including upgrades and deployments
Review moderately complex technical challenges that require an in-depth evaluation of technologies and procedures
Resolve moderately complex issues and lead a team to meet existing client needs or potential new clients needs while leveraging solid understanding of the function, policies, procedures, or compliance requirements
Collaborate and consult with peers, colleagues, and mid-level managers to resolve technical challenges and achieve goals
Lead projects and act as an escalation point, provide guidance and direction to less experienced staff

4+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
4 + years of ServiceNow Software Engineering experience (new development and support)
2+ years of experience with either ServiceNow Business Continuity Module (BCM), Common Services Data Model, and/or custom workflows
ServiceNow System Administrator Certification (CSA) and Certified Application Developer (CAD)

Senior Software Engineer – ServiceNow

Key skills