Manage and grow a portfolio of government accounts (initially ~50), focusing on retention, renewals, and expansion
Build and maintain strong relationships with stakeholders across procurement, legal, compliance, and policy functions
Identify cross-sell and upsell opportunities across teams, departments, and use cases
Own the transition and ongoing management of newly onboarded accounts from Business Development
Conduct 15–20 client meetings per month (virtual and face-to-face), including demos, discovery, and negotiations
Develop and execute territory and account plans aligned to government priorities and procurement cycles
Manage opportunities through the full sales lifecycle, including RFQs, RFPs, and tenders
Maintain accurate pipeline forecasting, CRM records, and account reporting
Stay informed on government trends, legislation, and regulatory developments
AI Fluency: Drive AI and technology adoption by promoting AI fluency, sharing best practices, evaluating tools, and partnering with business, IT, and leadership to enable effective change.
Improve productivity and workflows by identifying and implementing AI, automation, analytics, and digital solutions that enhance decision making, customer experience, and operational efficiency.

Circa 5 years’ experience in sales or account management
Proven ability to manage and grow customer accounts
Strong communication skills with the ability to articulate value, including AI-driven solutions
Familiarity with AI technologies and their business applications
Ability to manage multiple stakeholders and navigate complex environments
Preferred: Experience selling into government
Understanding of government procurement processes
Exposure to legal, regulatory, or compliance solutions

Account Manager III

Key skills