About this role
Role Overview
- Manage the daily operations of Life and Health Underwriting department
- Manage employees (underwriters) who underwrite individual insurance applicants
- Develop employees through regular coaching and feedback
- Execute process improvements and lead organizational process changes
- Proactively identify opportunities to improve operational effectiveness
- Respond to complex/sensitive customer Service complaints
- Represent department on action teams and other decision-making forums
- Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled
Requirements
- Bachelor's degree; OR 4 years of relevant education and/or experience
- 6 years relevant experience with insurance products (selling, underwriting, issuing, servicing, or paying claims)
- 3 years of direct team lead, supervisory or management experience required
- 2 years of experience in identifying and implementing process improvement opportunities and leading organizational change
- Extensive knowledge of the function and department processes
- Ability to analyze data, identify alternative solutions, and validate performance metrics
Benefits
- comprehensive medical, dental and vision plans
- 401(k)
- pension
- life insurance
- parental benefits
- adoption assistance
- paid time off program with paid holidays plus 16 paid volunteer hours
- various wellness programs
- career path planning and continuing education