Supports medication history collection on-site at Sherman and Good Shepherd hospitals
Completes area-specific work as outlined by standard processes, procedures and adherent to policies
Serves as an expert with equipment and technology in specialized area
Problem solves technical issues in the specialized area as they arise
Ensures documents and records are accurate and completed in a timely fashion
Supports methods of communication and coordination with patients and care team
Identifies quality improvement opportunities based on specialized skill set to ensure safe, effective, and efficient services and patient care
Provides input to and supports implementation of operational changes, advancements, and site and system standardization
Participates in site or system specialized work teams, committees, and councils, as applicable
Complies with legal, regulatory, and accreditation standards

High school diploma or GED equivalent
Registration/Licensure with state board of pharmacy per state of employment requirements
Certification through Pharmacy Technician Certification Board (CPhT) or National Health Career Association (ExCPT)
Typically requires 1-3 years of experience in health care, insurance industry, pharmacy, or medical background
Excellent oral, written, interpersonal, and customer service skills
Critical thinking and problem-solving skills
Basic math skills
Strong background in medical terminology preferred
Working PC knowledge including Microsoft Office Suite (Word, Excel and Outlook), Internet, and general Call Center Systems

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short
and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Pharmacy Technician Specialist I – Medication History Advocate

Key skills