Key skills
AICRMRemote Work
About this role
Role Overview
- Act as the first point of contact for German-speaking customers, providing expert support before, during, and after the booking process
- Handle customer inquiries efficiently and empathetically via phone and email
- Engage customers with in-depth knowledge of SIXT's products, services, and mobility solutions
- Increase customer satisfaction and loyalty through friendly, professional, and solution-oriented service
Requirements
- Native or near-native German speaker with fluent English skills
- A genuine passion for service excellence and helping customers find the right solution
- At least 1 year of experience in a customer-facing or service-oriented role
- Solid knowledge of MS Office tools; experience with CRM systems is a plus
Benefits
- 100% Remote Work
- AI at your fingertips
- SIXT Employee Benefits
- International Environment
- Professional Growth
- Team Spirit
- Stability & Purpose