Lead a team managing strategic dental industry partnerships, associations, and Key Opinion Leaders (KOLs) to strengthen the CareCredit/Synchrony brand and drive revenue growth
Develop and execute the dental strategic technology partnership strategy and further grow existing ISV partnerships ensuring market leadership in the dental space
Work with our partners and internal teams to identify expanded solution definitions and strategies for driving these solutions through the partner ecosystem
Provide partner account management to key relationships, build and nurture strategic relationships at the senior level
Translate partnerships and industry insights into measurable business outcomes through programs and initiatives
Set and execute aligned strategies in partnership with Business Development, Venture, Sales, Marketing, Product, and Operations
Build business cases, track ROI, and ensure disciplined investment in strategic programs
Collaborate with consultants and KOLs to develop and deliver high-impact educational content and programs
Expand partnership with Dental Alliance, industry partners, and large groups to develop and execute strategic initiatives
Position the organization as a trusted thought leader and partner in the dental space
Communicate key industry opportunities and long-term implications to internal stakeholders and how they will impact the Dental industry and our business growth long-term
Partner with field and inside sales organization to provide dental industry education and strategies to ensure alignment on how sales approach and engage providers
Provide oversight of dental industry strategy and execution in partnership with cross-functional leaders
Own monthly operational and portfolio updates for cross-functional dental stakeholders
Oversee special projects, pilots, and product updates (e.g., disputes, NATU) while coaching and developing a high-performing, accountable team
Establish clear priorities, performance expectations, fostering a culture of accountability, collaboration, and continuous improvement
Align team priorities with enterprise goals and strategic outcomes
Perform other duties and/or special projects as assigned
Requirements
Bachelor’s degree required; advanced degree (MBA, DDS/DMD, or equivalent) preferred
5+ years in dental/healthcare (or related), operations management, including partnership development, strategic alliances, and industry engagement
6+ years in financial services client management/sales, including people leadership
Proven ability to deliver executive-level communications to senior leaders and/or key external partners (5+ years)
Strong commercial and operational leadership: contract negotiation/deal structuring, cross-functional program execution, and P&L/influence driving measurable outcomes
Ability to travel up to 50% including overnight and some weekend travel
Benefits
flexibility to work from home near one of our Hubs
in-person engagement activities such as regular business or team meetings, training and culture events