VP, Dental Industry – Partnerships

Role Overview

• Lead a team managing strategic dental industry partnerships, associations, and Key Opinion Leaders (KOLs) to strengthen the CareCredit/Synchrony brand and drive revenue growth
• Develop and execute the dental strategic technology partnership strategy and further grow existing ISV partnerships ensuring market leadership in the dental space
• Work with our partners and internal teams to identify expanded solution definitions and strategies for driving these solutions through the partner ecosystem
• Provide partner account management to key relationships, build and nurture strategic relationships at the senior level
• Translate partnerships and industry insights into measurable business outcomes through programs and initiatives
• Set and execute aligned strategies in partnership with Business Development, Venture, Sales, Marketing, Product, and Operations
• Build business cases, track ROI, and ensure disciplined investment in strategic programs
• Collaborate with consultants and KOLs to develop and deliver high-impact educational content and programs
• Expand partnership with Dental Alliance, industry partners, and large groups to develop and execute strategic initiatives
• Position the organization as a trusted thought leader and partner in the dental space
• Communicate key industry opportunities and long-term implications to internal stakeholders and how they will impact the Dental industry and our business growth long-term
• Partner with field and inside sales organization to provide dental industry education and strategies to ensure alignment on how sales approach and engage providers
• Provide oversight of dental industry strategy and execution in partnership with cross-functional leaders
• Own monthly operational and portfolio updates for cross-functional dental stakeholders
• Oversee special projects, pilots, and product updates (e.g., disputes, NATU) while coaching and developing a high-performing, accountable team
• Establish clear priorities, performance expectations, fostering a culture of accountability, collaboration, and continuous improvement
• Align team priorities with enterprise goals and strategic outcomes
• Perform other duties and/or special projects as assigned

Requirements

• Bachelor’s degree required; advanced degree (MBA, DDS/DMD, or equivalent) preferred
• 5+ years in dental/healthcare (or related), operations management, including partnership development, strategic alliances, and industry engagement
• 6+ years in financial services client management/sales, including people leadership
• Proven ability to deliver executive-level communications to senior leaders and/or key external partners (5+ years)
• Strong commercial and operational leadership: contract negotiation/deal structuring, cross-functional program execution, and P&L/influence driving measurable outcomes
• Ability to travel up to 50% including overnight and some weekend travel

Benefits

• flexibility to work from home near one of our Hubs
• in-person engagement activities such as regular business or team meetings, training and culture events
• performance-based annual bonus