About this role

Leads by example in providing extraordinary service where all customers feel welcome, heard and valued
Empowers the team to drive sales and metrics by utilizing key performance indicators to set team and zoning goals
Provides the tools needed for associates to deliver an elevated shopping experience
Supports the Store Manager in curating events and experiences that drive brand engagement
Oversees the training, development, and accountability of the CEM program
Supports the Store Manager in identifying and onboarding external talent
Utilizes brand resources to champion employee development
Contributes to assessing sales forecasts
Takes an active role in opening and closing, restock, standards, cleanliness, IT and facilities issues, and loss prevention efforts
Supports product flow processes and oversees the omni process

2+ years retail leadership experience
Strong merchant skills and a history of delivering financial results
Ability to work flexible hours to meet the needs of the store, including nights, weekends, and holidays

Terrain Department Manager – Nursery

Key skills