Key skills
GoTime Management
About this role
Role Overview
- Process financial transactions like deposits, withdrawals, and bill payments
- Understand and determine customer needs to recommend solutions
- Respond and resolve customers' concerns using standard procedures
- Achieve assigned goals and business objectives by promoting banking solutions
- Connect personally with customers to advise them appropriately
- Help build a positive and equitable work environment
- Deliver quality customer experiences
Requirements
- High School diploma and/or 1+ years of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organizational, planning and time management skills
- Hands on knowledge of using MS Office (Word, Excel, and Outlook)
- A go-getter who can exercise initiative and be accurate and detail oriented
- A dynamic communicator with established customer experience skills
- Fluency in Mandarin and/or Cantonese required
Benefits
- Health insurance
- Retirement plans
- Professional development
- Paid time off