Lead, mentor, and coach a team of Business Analysts across various business domains.
Conduct regular performance reviews, provide feedback, and create development plans to enhance BA capabilities.
Manage team resource allocation and workload distribution to ensure project coverage and balance.
Define, implement, and maintain BA standards, frameworks, and best practices.
Review and ensure completeness and accuracy of business requirements, functional specifications, and user stories.
Collaborate with business stakeholders, project managers, product owners, and technical teams to define and prioritize requirements.
Facilitate workshops, requirement sessions, and stakeholder discussions to ensure shared understanding of business needs.
Identify opportunities for improving BA processes, tools, and templates to enhance team efficiency and quality.

Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field.
Minimum of 8+ years of experience in Business Analysis
At least 3 years in a leadership or managerial role.
Strong leadership, mentoring, and people management capabilities.
Excellent communication, facilitation, and stakeholder engagement skills.
Proven ability to establish and uphold BA best practices.
Highly organized with strong analytical and problem-solving abilities.
Proficient in Google Workspace or Microsoft Office (Docs, Sheets, Slides).
Working knowledge of JIRA for requirements tracking and management.
Familiarity with Lucidchart or Draw.io for process flow documentation.
Ability to manage multiple projects and priorities in a dynamic environment.

IT Manager, Applications

Key skills