Embed data governance and privacy-by-design into Enterprise Architecture, defining data pipeline operations, technical and business requirements, and ensuring privacy and security compliance from the design phase
Develop core reporting systems, prioritize analytics requests, centralize core metrics definitions, and establish a scalable data governance framework
Lead a centralized analytics team supporting Finance, Sales, Client Services, and Operations, delivering actionable insights to improve business performance, customer retention, and operational efficiency
Improve operational efficiency through data-driven strategies for on-time performance, aircraft utilization, and crew scheduling
Own data visualization and automation tools
Implement predictive analytics and machine learning models to enhance operations and strategic planning
Recruit, train, develop, and manage analysts

Master's degree in Analytics, Business Analytics, or Statistics
5 years’ experience as analytics manager, business analyst, data analyst, or similar position
Expertise in developing and managing core reporting systems, data governance frameworks, and centralized metric definitions
Expertise in Google Analytics, Snowflake, SQL, APIs, data integrations, and Tableau
Expertise in Data platform architectures for complex transactional and analytical systems
Experience with leading data-driven projects, managing analytics teams, and prioritizing business decisions by leveraging insights and data tools
Experience with hiring, mentoring, and managing analytics teams
Experience with customer analytics in a commercial context, including customer segmentation, retention modeling, and revenue tracking
Experience with cross-functional collaboration across Data Engineering, Analytics/Data Science, and stakeholders (including C-suite) in Finance, Sales, Client Services, and Operations
Experience with data warehousing, ETL processes, and enterprise data management
Experience with modernizing reporting infrastructure and integrating data across multiple business systems or entities

Director, Data Analytics

Key skills