SCCM Management and Operation:
Administer and maintain the SCCM environment (clients, servers, and components);
Monitor communication between clients and the SCCM infrastructure;
Create, maintain, and optimize Collections.
Software and Systems Management:
Create, deploy, and update applications and packages;
Remove obsolete software;
Approve/validate software, drivers, and Windows builds;
Automate installations using Task Sequences.
Updates and Patches:
Manage Patch Tuesday and security fixes;
Apply patches according to Information Security guidelines;
Update drivers (Lenovo, Dell, HP) and specific devices (Pinpad, SAT).
Imaging and System Deployments:
Create and maintain operating system images;
Automate system deployments;
Update Windows builds (e.g., 22H2 on POS devices).
Security and Compliance:
Implement and monitor security policies;
Create scripts for management tasks (e.g., BitLocker recovery key);
Ensure endpoint compliance.
Monitoring and Reporting:
Develop inventory reports (hardware and software);
Create queries and dashboards;
Monitor Distribution Points.
Automation and Continuous Improvement:
Create PowerShell scripts;
Automate operational routines;
Review and clean up obsolete packages and collections;
Structure recurring processes.
Operational Activities (Examples):
Updating drivers and peripheral devices;
Creating action plans to remediate SCCM client issues;
Managing technical backlog;
Supporting Windows, macOS, and Android environments (reporting and visibility).

Advanced administration of SCCM/MECM, including management of clients, Collections, Distribution Points, and content distribution;
Experience creating and maintaining operating system images (OSD), developing Task Sequences, and updating/validating Windows builds;
Creating, deploying, and managing Applications and Packages, as well as managing the software lifecycle and applying patches (Patch Tuesday);
Developing PowerShell scripts for task automation, fixes, and large-scale operations;
Knowledge of Active Directory, including Discovery Methods, Boundaries, and Boundary Groups;
Creating queries and reports for hardware and software inventory, as well as monitoring the SCCM environment;
Troubleshooting experience, including log analysis and resolving issues related to deployment, communication, and performance;
Management and validation of drivers (Lenovo, Dell, HP) and updating devices and peripherals;
Bachelor’s degree in Computer Science or related fields;
Intermediate English for reading and interpreting technical documentation;
Experience in corporate environments with a large volume of devices;
Experience in SCCM implementation, upgrade, or sustainment projects;
Experience working with multidisciplinary teams and integrating across IT areas.

Specialist Analyst – Windows

Key skills