Salesforce Solutions Architect

Role Overview

• Own Salesforce CRM architecture and solutions design across our global revenue organization, serving as the technical leader for our GTM systems ecosystem.
• Design and implement robust API integrations between Salesforce, HubSpot, and enterprise systems to enable seamless data flow across the customer lifecycle—from open enrollment through enterprise expansion.
• Build and optimize integration architecture for AI-powered lead scoring, intent data, and revenue intelligence tools including Gong.
• Establish and enforce technical governance, data architecture standards, and integration best practices across our multi-cloud Salesforce environment.
• Architect and implement custom solutions using Apex, Lightning Web Components, and Flow to support complex business processes including our Enrollment to Enterprise (E2E) motion.
• Lead the evaluation, selection, and implementation of third-party applications and managed packages, ensuring seamless integration with core systems.
• Design and build real-time data synchronization between Salesforce and external systems via REST/SOAP APIs, middleware platforms, and iPaaS solutions.
• Create technical documentation, integration diagrams, and architecture decision records to support knowledge transfer and scalability.
• Mentor Salesforce admins and provide technical leadership to cross-functional teams on complex implementations.
• Drive AI and automation initiatives within Salesforce including Einstein Analytics, predictive scoring models, and workflow automation.

Requirements

• 7+ years as a Salesforce Solutions Architect with proven experience designing and implementing enterprise-scale solutions.
• Salesforce Certified Administrator (Required)
• Salesforce Certified Platform App Builder (Required)
• At least one additional technical certification: Platform Developer I, Integration Architecture Designer, or Data Architecture Designer (Required)

Tech Stack

• Cloud
• SOAP

Benefits

• comprehensive wellness benefits
• generous flexible paid time off
• holidays and volunteer time
• medical, dental, vision
• long-term and short-term disability programs
• life insurance
• pet insurance
• 401k with company matching
• access to LinkedIn Learning