Support the Manager in overseeing daily field sales operations across assigned venues and events
Serve as a professional brand ambassador and sales leader for Travel and Leisure Vacations
Actively engage in face-to-face package sales, guest interaction, and vacation package promotion
Provide on-the-spot coaching, guidance, and feedback to Vacation Sales Agents
Assist with onboarding, training reinforcement, and performance development of new and existing agents
Ensure adherence to company policies, compliance standards, and regulatory requirements
Monitor individual and team performance against established production goals
Assist with workforce scheduling, break coverage, and event staffing logistics
Support setup, teardown, and overall presentation of sales booths and displays
Escalate guest concerns, operational issues, and compliance risks as needed
Responsible for travel arrangements for self and team members

High School Diploma, GED, or equivalent
2 years marketing/sales experience, primarily in vacation ownership industry
Excellent verbal and written communication skills
Ability to effectively coach, counsel and motivate direct reports
Provide exceptional customer service
Ability to efficiently multi-task
Ability to negotiate effectively
Ability to TO/Close for VSAs
Ability to recruit, train and develop employees
Ability to lead by example
Detail oriented and accurate
Demonstrated problem solving ability
Maintain up to date knowledge on all company systems such as Mainframe, Journey, Workday

Assistant Manager, Vacation Sales Travel Team

Key skills