Lab Support Technician II – Lab Support Services

Role Overview

• Receives specimens from all sources and verifies that each specimen has proper collection and labeling
• Verifies that each test is received in the correct tube type
• Sorts all specimens and places them in the proper racks to be received
• Loads racks on the appropriate automation line to be received in and tested
• Scans specimens into the EPIC system and re-labels the specimens as needed
• Enters order into EPIC through requisition entry for all outside institutions
• Processes add-on tests
• Answers phone calls concerning results, faxing reports, specimen collection and ordering tests
• Processes timed urine specimens
• Reconciles packing list
• Processes Reference, VA and ACH specimens as needed
• Processes mail-in specimens
• Scans requisitions received with labs from institutional accounts into EPIC
• Schedules could change due to staffing issues with a two weeks notice
• Performs other duties as assigned.

Requirements

• High School Diploma/GED or formal education equivalent
• 2 years of lab experience
• Ability to follow oral instruction, read and write
• Computer/basic keyboard skills
• Telephone etiquette skills
• Must have excellent customer service skills.

Benefits

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy