Key skills
Communication
About this role
Role Overview
- Assist customers via phone, email & chat regarding reservations, payments, cancellations, refunds, and general inquiries — mainly in German (with English support when needed)
Requirements
- German C1+
- English B2+
- EU citizenship required
- Basic PC skills
- Strong communication & multitasking abilities
- No experience required (customer service or hospitality background is a plus)
Benefits
- Up to 10% performance bonus
- Up to €100/month meal allowance (Edenred)
- Relocation support available
- Paid training + structured onboarding program