Internal Sales Consultant

Role Overview

• Manage a portfolio of clients to ensure their satisfaction, identify opportunities for improvement, and provide effective support, handling commercial requests through consultative sales;
• Introduce yourself to new clients after credentialing through the service channels (written and phone);
• Proactively contact clients to assess performance and opportunities, conducting negotiations and renegotiations;
• Work proactively to anticipate potential churn and intervene to reverse it;
• Actively contribute to projects and continuous improvement initiatives aimed at building and strengthening the team;
• Ensure compliance with commercial agreements made with clients.

Requirements

• Minimum of 1 year of experience in Sales
• Undergraduate degree in progress or completed
• Experience with active customer outreach and B2B interactions
• Clear and effective communication
• Proficiency in managing multiple channels
• Ability to build and strengthen relationships with clients and the team
• Ability to identify, analyze, and resolve problems assertively
• Resilience and flexibility to adapt to change with an entrepreneurial mindset.

Benefits

• Health and Dental Insurance
• Hospital Virtual Verde: access to a multidisciplinary medical team, therapists and a health team available 24/7 for quick and convenient care
• Meal Allowance and/or Food Voucher
• Sodexo
• Gympass
• Childcare Assistance
• for children up to 5 years and 11 months
• Life Insurance
• Transportation Voucher (only for on-site positions)
• SESC partnership
• Fixed Salary
• Education Benefit
• Internal platform with access to books, podcasts, training and video lessons for self-development (Studa and StoneCo Library)