Senior Sales Engineer – Major Accounts

Role Overview

• Manage assigned T2 Major Accounts to foster ongoing business relationships and support revenue growth.
• Proactively identify and cultivate new opportunities within assigned accounts, expanding market reach and driving incremental revenue.
• Establish long-term trusted relationships with key stakeholders, including technical staff and senior management.
• Architect and deliver network and cloud solution designs leveraging a broad portfolio of technologies, using a consultative approach to align solutions with client business requirements and desired outcomes.
• Lead the design and implementation of advanced solutions for customer engagement, network analytics, and operational automation, including AI-driven initiatives where applicable.
• Integrate cloud SaaS offerings with customer BSS/OSS environments, ensuring seamless automation and operational efficiency.
• Assist customers in configuration and testing of hardware and software platforms in lab, field trials, and production networks, guiding on technical best practices.
• Deliver technical presentations and demonstrations to client technical staff and senior management, including C-level executives.
• Support the preparation and response process for RFIs and RFPs.
• Collaborate with cross-functional teams on continuous product, education, training, testing, and demonstration enhancements.
• Partner closely with Sales to deliver technical sales-oriented presentations and support strategic account planning.
• Contribute to the development and refinement of solution playbooks, interop guides, and best practices for T2 Major Accounts.

Requirements

• Bachelor’s degree in Electrical Engineering, Computer Science, or related field (BSEE or BSCS preferred).
• Experience working with Tier 1 & 2 service providers or Open Access service providers is highly desirable.
• Industry certifications (e.g., Wi-Fi, MEF, Cisco, Juniper, Cloud Computing Professional Certification) are a plus.
• Strong technical familiarity with Layer 2 and Layer 3 broadband access network architectures and fiber-based broadband access systems (e.g., XGS-PON, GPON).
• Knowledge of Wi-Fi technology and in-home network solutions (Wi-Fi 6, Wi-Fi 7, mesh networking).
• Understanding of service provider network architecture and technologies (BNG, MPLS, L2/L3 access, photonic transport).
• Proficiency with service provider routing protocols (BGP, OSPF, ISIS, SR) and transport functions (L2/3 VPN).
• Experience with protocols and standards for broadband CPE management (TR-069/CWMP, TR-369/USP, TR-181, TR-098, TR-157).
• Working knowledge of systems integration concepts and technologies such as RESTful APIs, JSON.
• Familiarity with emerging technologies and trends, such as cloud-based solutions (SaaS), software-defined networking (SDN), and AI/ML frameworks.

Tech Stack

• Cloud

Benefits

• Health insurance
• 401(k) matching
• Paid time off
• Flexible work hours
• Professional development opportunities