Requirements Gathering: Collaborate with business and technology stakeholders to understand their needs and gather detailed requirements for projects and initiatives.
Process Analysis: Analyze existing business processes to identify inefficiencies, bottlenecks, and areas for improvement.
Documentation: Create comprehensive documentation including process maps, data flow diagrams, sequence diagrams, project initiation documents, status updates and more.
Stakeholder Management: Establish and maintain strong relationships with business stakeholders, IT teams, and implementation partners to ensure alignment and successful project delivery.
Solution Analysis: Work closely with technical teams to conduct options analysis, assess feasibility and operational impact, quantify potential business benefits and contribute to business case development.
Project Planning: Develop comprehensive project plans including scope, timelines, resources, budget, and deliverables in collaboration with stakeholders and team members.
Resource Management: Allocate resources effectively and ensure that team members have the necessary tools, skills, and support to successfully execute project tasks.
Risk Management: Identify potential risks and develop mitigation strategies to minimize the impact on project objectives and timelines.
Post-Implementation Review: Conduct post-implementation reviews to evaluate project outcomes, identify lessons learned, and implement process improvements for future projects.

Previous experience delivering technology projects with other roles such as Business Analysts, Project Managers, Developers / Engineers, QA, Release Management and Service Management
Excellent communication and stakeholder management skills, understanding organizational political dynamics and confidently presenting data and status updates to senior management
Excellent organizational skills to continuously keep project artifacts up to date (e.g. minutes, actions, RAID logs, to-do lists and project plans) and methodically leveraging these insights
Proactively investigating and analyzing situations and information and synthesizing insights into polished and useful artifacts (e.g. data flow diagrams, process maps, requirements documents, etc.)
Ability to understand product requirement documents, work with Agile & SCRUM methodologies.
Possesses robust systems thinking of integrations, data, systems and technologies
Previous experience with NetSuite or similar finance systems.
High business-level proficiency in English
Must be time-zone flexible to engage globally distributed stakeholders
It would be very beneficial if the candidate comes from an IT Business Analyst background.
Proficiency in Spanish
Proficiency in Project Management tools (e.g. JIRA, Confluence, Azure DevOps, etc.)
Technical / engineering proficiency
Prior experience in Professional Services Consulting

Software Project Manager

Key skills