Advise and arrange individual travel for corporate business customers
Arrange and book domestic and international business travel, in a variety of complexity, for air, car and accommodations
Use Amadeus as primary booking tool (Global Distribution System
GDS)
Communicate effectively with customers through telephone, chat and email
Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements
Act as a trusted advisor by using travel expertise to proactively provide professional advice and additional services
Work individually and as a team to meet business and account-specific goals

Minimum 3 years of experience in travel, with focus on business travel
Deep understanding of fares and ticketing rules air, car and hotel
Passion for excellence in client service
Native GDS expertise in Amadeus
Professional communication in Danish and English (written and verbal)
Strong integrity and commitment to protecting traveller information
Possess a strong understanding of the travel industry (background in business travel or airline reservation)
Proven ability to resolve customer issues independently
Comfortable with high paced and changeable environment, and a natural eagerness to learning new things

Travel Counselor

Key skills