Leverage deep technical expertise to guide teams through the full software development lifecycle
Mentor team members
Collaborate with cross-functional stakeholders
Drive strategic technology initiatives across multiple projects and platforms
Lead software development teams in designing, coding, testing, and deploying application solutions
Create detailed technical specifications and design documentation
Conduct peer code reviews and quality assurance assessments
Partner with vendors to develop estimates and delivery plans for projects across application families
Ensure the quality and consistency of technology solutions delivered by internal and external teams
Provide technical leadership and accountability across multiple concurrent projects
Drive efforts to reduce technical debt and mature team technologies
Identify and implement process improvements to enhance application support and delivery
Serve as a subject matter expert (SME) for assigned technology components
Collaborate with architects to evolve the technology landscape
Lead resolution of high-priority production incidents and root cause analysis
Support special projects and strategic initiatives as assigned

Bachelor’s degree in Computer Science or related field
3 years of experience in any call center production support role in the pharmacy benefit management domain
Deploying react.js components on AWS
AWS including CloudFront, S3, CloudWatch, and Lambda
Oracle
Java
Pharmacy benefit management
DynaTrace
Splunk
Brooadvision
C++
OpenShift
SP
Spring Boot
Langsmith, working with AI
Ticket investigation

Software Engineering Advisor

Key skills