Qualified Solution Engineer

Salesforce is the #1 AI CRM, focused on driving customer success through innovation. The Qualified Solutions Engineer will deliver product demonstrations, partner with account executives, and provide technical guidance to ensure customer satisfaction and success.

Responsibilities:

• Showcasing Qualified to prospective customers with world-class product demonstrations. Think: custom demos, discovery demos, and technical workshops on the scale of ~15 per week
• Become a subject matter expert on Qualified’s capabilities, customer stories, and best practices
• Build a deep understanding of Salesforce architecture, marketing automation, data enrichment, and other high-leverage technologies
• Own the technical discovery and qualification process for Qualified prospects and provide guidance on technical deal strategy
• Partner with Account Executive teams to identify customer business goals, needs, and pains
• Provide technical responses to Security Questionnaires
• Write technical blog content about Qualified capabilities
• Act as the voice of the customer by translating, aggregating, and representing product feedback to the Product and Engineering teams
• Monitor industry news on technology products, partners, and competitors to ensure you and your team provide a deep ecosystem expertise

Requirements:

• Bachelor's Degree
• 5+ years of relevant Solutions Engineering experience
• Experience in Salesforce CRM, marketing automation, and data enrichment
• Excellent communication skills and polished presenter
• Seamlessly relate complicated concepts to non-technical people while maintaining the ability to speak credibly to highly technical people
• Solution sales driven and a clear understanding of the business value
• Proven experience providing pragmatic solutions to a complex set of customer requirements that lead to winning the deal
• You feel comfortable leading presentations and demos of our platform to large groups, both technical and non-technical
• Ability to hear customer pains, identify root-cause analysis in real-time and tie business problems to Qualified's technical solutions with an understanding of technology value propositions
• Proven capacity to quickly absorb new concepts and technologies
• Perform well under uncertain, high pressure, and high impact conditions
• Documented programming experience (frontend or backend programming languages. Apex is a plus!)