AMS Delivery & Operations SAP AMS delivery, ensuring SLA compliance and high-quality service
Manage incident, problem, change, and release management activities following ITIL standards
Conduct root cause analysis and implement permanent fixes for recurring issues
Ensure operational stability of the SAP FICO landscape (both Decentralized and Embedded)
Collaborate with offshore delivery teams for 24x7 coverage and global service continuity
Transition Management
Ensuring complete and accurate knowledge transfer from the incumbent vendor or implementation team
Validate and document processes, configurations, and open tickets during transition
Identify gaps, risks, and dependencies in the incoming support scope
Establish transition governance, reporting mechanisms, and issue resolution frameworks
Drive stabilization phase post-transition and ensure smooth handover into steady-state AMS operations
Provide advanced functional and operational support for SAP FICO

Strong functional knowledge in GL, AP, AR, asset management, controlling, COPA, PCA, CCA, bank payment interfaces and integration with MM, SD, PP
Knowledge of WRICEF objects, interface management, and data migration tools
Year end and Month closer
Good knowledge in IDocs Monitoring
Strong experience in SAP-FICO Cost element Accounting, Cost center accounting, Internal order budgeting, Product costing (MTS&MTO), COPA (Account based Copa in S/4), Material ledger, Integration with CO-PP, Integration with FI-MM, FI-SD
End to end implementations in cost element accounting, cost center, accounting, Product costing, COPA, Material ledger etc
Deliver minor enhancements, system tuning, and continuous process improvements
Strong relationships with client stakeholders and drive continuous improvement initiatives
Identify automation and optimization opportunities to improve service efficiency

Associate Lead Consultant – SAP FICO

Key skills