Leads customer engagement to ensure that it meets all scope, time, budget and quality expectations, through planning, controlling and managing customer projects.
Manages corporate, customer and third party vendor efforts to plan, sell and implement solutions to customer problems.
Responsible for business as well as team management.
Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert.
Frequently contributes to the development of new ideas and methods.
Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors.
Acts as an expert providing direction and guidance to process improvements and establishing policies.
Frequently represents the organization to external customers/clients.
Exercises significant independent judgment to determine best method for accomplishing work and achieving objectives.
May provide mentoring and guidance to lower level employees.

First Level University degree.
7 years experience in project management or in like roles/businesses.
Bachelor’s degree in IT, Engineering, or related discipline with over 7 years of experience implementing IT solutions as a project manager in the Telco industry.
Minimum 3–5 full life cycle IT implementations as an IT project manager in the Telco industry.
Excellent oral and written communication, presentation, meeting management, negotiation, and conflict resolution skills.
High internal drive/self-initiative; strong analytical and problem-solving skills.
Deep knowledge and experience in project management methodologies—waterfall, agile, lean, etc.
Experience following best practices and project management standards.
Demonstrated eagerness to learn new methods, follow leadership, and achieve results.
Thorough understanding of project management artifacts and deliverables.
Good understanding of software test methodologies; exposure to test management tools is a plus.
Formal education or certification in Project Management (PMP) is preferred.
Experience with vendor engagement, statements of work, and procurement processes is a plus.
Fluency in English.

Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Customer Project Manager – Telco Solutions

Key skills