Senior DevOps Engineer – Voice

Role Overview

• Collaborate closely with fellow devops engineers and the development team to deploy and maintain application infrastructure.
• Assist in the development and support of tooling to streamline the deployment and maintenance of our products.
• Work with Github, Jenkins, and Chef to deploy applications from development through to production environments.
• Support both in-house and third-party applications, including handling deployments, upgrades, and troubleshooting.
• Build and manage automation pipelines for application deployment and maintenance.
• Engage in the day-to-day management of Linux servers via the command line.
• Create monitoring dashboards and alerts in Grafana leveraging Prometheus and Alertmanager.
• Document processes and best practices clearly and concisely.
• Participate in incident solving on-call rotation

Requirements

• 4+ years of experience in DevOps Engineering or a related field.
• Strong understanding of the Linux operating system and comfort working at the command line.
• Experience with using Chef or other configuration management tools to automate the creation and maintenance of servers and applications.
• Ability to design, implement, and manage CI/CD pipelines using GitHub, Github Actions, and Jenkins.
• Solid understanding of networking principles, including DNS, TCP/UDP, firewalls, and load balancers.
• A willingness to dive into both complex systems and more routine tasks, ensuring that everything runs smoothly.
• A foundational understanding of security best practices.
• Proficiency with scripting languages like Bash, Ruby, Python, or Go.

Nice to Have:

• Experience with Kubernetes and Helm templating.
• Experience with real-time voice/video protocols like SIP and RTP.
• Familiarity with cloud infrastructure, particularly AWS.
• Previous experience with tools such as Elasticsearch, RabbitMQ, MySQL, and Ansible.
• Experience working with globally distributed and remote teams.

Tech Stack

• Ansible
• AWS
• Chef
• Cloud
• DNS
• ElasticSearch
• Firewalls
• Grafana
• Jenkins
• Kubernetes
• Linux
• MySQL
• Prometheus
• Python
• RabbitMQ
• Ruby
• Go

Benefits

We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.