Relationship management with new and existing clients
Relationship management with new and existing Partners
Educate clients on how to use the company’s trading platforms and products
Being proactive in contacting clients by telephone and email to promote the company’s products and services
Assisting with incoming queries from clients by telephone and email
Entering and maintaining detailed and accurate records of your communication with clients on the company’s systems
Researching regional business opportunities
Ensuring all KPI’s are met
Supporting and assisting with all departments as required
Organizing and managing personal workflow
All the additional ones the company might require for the successful development of the job
Requirements
Fluent Filipino / Tagalog speaker
Business Professional in verbal and written English
Excellent communication and written skills, as well as attention to detail
At least one year of experience in the Forex industry in a similar role
Client-focused with excellent customer service
Strong negotiation skills
A broad understanding of financial markets and trading, preferably with foreign exchange
Dynamic and self-motivated
Ability to work independently as well as in a team
Willing to work on a shift-based working schedule
Willing to work in a regulated environment and observe the guidelines set by the relevant governing body
A high level of professionalism and personal integrity
Benefits
Competitive Pay – We value you , not just your role. Our compensation reflects the skills and experience you bring to the table.
Career Growth – Your journey is important. We’re here to support your development with ongoing learning and clear paths to advancement.
Work-Life Balance – Time to rest is time to thrive. With 22 days of annual leave, your personal life is respected and prioritized.
Wellness & Healthcare – Health comes first. Enjoy 12 paid sick days and full medical insurance coverage after 6 months—because your well-being is our priority.
Future Security – We’re invested in your tomorrow. Access our provident fund after 6 months for peace of mind down the road.
Snack Hub – We care about your daily comfort. Our fully stocked kitchen keeps you energized with fresh fruit, snacks, and beverages.
Lunch on Us – Nourishment and connection matter. Enjoy a delicious daily lunch buffet with teammates.
Paid Overtime – Your extra effort doesn’t go unnoticed. We recognize and reward the time you put in.
Learning & Development – We believe in your potential. Dedicated budgets support your upskilling and curiosity.
Referral Bonus – People matter here. Bring in great talent and get rewarded for growing our community.
Team Spirit – Culture is everything. Join a team that celebrates together through events and team-building activities.
MadBenefits
An exclusive employee perk platform offering hundreds of discounts on dining, retail, entertainment, and everyday essentials.
Fitness & Recreation – Stay active and refreshed with access to gym facilities, organized sports, and relaxing spa treatments.
Unwind Fridays – We’re human too. Enjoy a relaxed Friday drink with colleagues to close the week on a high note.
Client Relationship Manager, Filipino Speaker at AlphaRebate | JobVerse