Relationship Deposit Specialist

Role Overview

• Deliver fast, efficient service to new and existing clients
• Drive strong collaboration through clear, effective communication across teams
• Manage end-to-end onboarding and applications for Deposits clients
• Perform AML/CTF, KYC and CDD risk assessments with accuracy and judgement
• Process documentation and accounts promptly, ensuring precision and compliance
• Use workflow tools to track workload and maintain visibility for stakeholders
• Conduct client reviews in line with policy and monitor account performance
• Partner with stakeholders to support continuous improvement initiatives
• Build strong internal relationships across the organisation
• Maintain strict compliance with regulatory, audit and bank requirements
• Provide responsive administrative and client support as needed

Requirements

• Minimum 3-5 years of experience in a similar role or within banking, finance or agriculture (as a guide).
• Ability to interpret and execute branch prudential management tasks and other associated operational tasks.
• Strong understanding of risk analysis in AML/CTF and KYC requirements.
• Possess a strong understanding of client structures.
• Experience working within a customer service environment.
• Strong knowledge of Deposits.
• Strong communication at all levels both written and verbal.
• Ability to develop and maintain strong relationships with key internal and external clients.
• Capacity to work towards timeframe and manage client expectations.
• Developed planning and organisational skills to manage competing priorities.
• Ability to work effectively with no supervision and within a team environment.
• Tertiary qualifications in business, finance or related discipline.

Benefits

• Wellbeing leave. These leave days support greater work/life balance and is just another way we are helping our employees to lead happier, healthier, and more fulfilling lives.
• Education Assistance Program. Rabobank values the development of its people and has a great Education Assistance Program to assist with professional development.
• Parental Leave that supports you and your family while giving you the freedom and flexibility to enjoy this special time (up-to 14 weeks paid leave).
• Bonus and Additional Leave. We realise sometimes 4 weeks Annual Leave isn't enough! At Rabobank we provide an incentive for eligible employees to receive 1 extra week Annual Leave and an option to purchase another 2 weeks Annual Leave.
• Extra Insurance. Rabobank recognises that employees need to protect their financial wellbeing, in the event of serious illness, injury, or even death. Rabobank provides eligible permanent employees with employer-funded Death, TPD and Income Protection Insurance.
• Rabo Workplace Giving program. As part of Rabobank's global Corporate Social Responsibility, Workplace Giving aims to encourage employees to contribute to our community. Rabo Workplace Giving program matches employee donations to selected Social Partners.