Key skills
CRMCommunicationCritical ThinkingProblem Solving
About this role
Role Overview
- Provide administrative and operational support to attorneys and legal staff
- Maintain accurate and up to date case information in CRM systems
- Coordinate and follow up on records requests
- Update and maintain medical chronologies
- Manage communications with clients and insurance companies
- Assist in maintaining structured workflows and case tracking systems
- Support case management from intake through resolution
- Organize and maintain medical records and billing documentation
- Draft demands and discovery documents
- Ensure timely follow up and clear communication with all stakeholders
Requirements
- 1 or more years of experience in legal support, case management, administrative support, or related roles preferred
- Strong English proficiency with clear and professional communication
- Excellent organizational skills and attention to detail
- Ability to manage multiple priorities in a fast paced environment
- Strong follow through and accountability
- Proactive mindset with the ability to take initiative and complete tasks independently
- Experience working with CRM systems and managing case related data
- Ability to handle client interactions with empathy and professionalism
- Strong problem solving and critical thinking skills
- Adaptability and willingness to learn in a team oriented environment
Benefits
- Competitive salary
- Paid Time Off
- Bonuses
- 100% remote/home-based position
- Full-time, long-term career opportunities
- Parental Leave
- Professional development and training
- Dedicated team support
- Alignment with our clients' core values