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Analyst at Computacenter | JobVerse
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Analyst
Computacenter
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Analyst
Cape Town, Western Cape, South Africa
Full Time
1 week ago
Visa Sponsorship
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Key skills
Analytics
About this role
Role Overview
First line response and resolutions
Customer interaction, triage and information gathering
Utilise analytics platforms to resolve technical issues
Maintain positive attitude and focus on customer satisfaction
Collaborate cross functionally to drive efficiencies and solutions
Desktop hardware troubleshooting
Requirements
Grade 12 or equivalent NQF level 4 information technology diploma
Good working knowledge of Microsoft Office 365 applications
Availability to work across a 24 x 7 shift pattern
Strong service-oriented culture
High verbal and written skills in English
Dynamic with a good understanding of empathy
Analytical, logical and inquisitorial approach
Benefits
Development programs that promote internal growth
Global career opportunities
Diversity and equity programs
Apply Now
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