Staff Site Reliability Engineer – Site Experience

Role Overview

• Lead Reliability Engineering for User Experience
• Drive reliability, scalability, and operational excellence for critical user facing systems and services. Improve performance and resiliency across APIs, content delivery, feed generation, search, messaging, and real-time experiences.
• Partner with product and infrastructure engineering teams to design systems that remain highly available and performant under massive global load. Guide architectural decisions around failover, redundancy, graceful degradation, traffic management, and capacity planning.
• Identify systemic risks and reliability bottlenecks across services, dependencies, deployments, and infrastructure. Build proactive mitigation strategies and drive engineering improvements that reduce incidents and improve service health.
• Eliminate repetitive operational work through automation and tooling. Build systems that improve deployment safety, incident response, remediation workflows, and reliability guardrails
• Lead complex incident response efforts across engineering teams. Drive blameless postmortems, identify root causes, and ensure sustainable long-term fixes are implemented.
• Define and champion best practices around reliability engineering, SLIs/SLOs, capacity management, release engineering, and operational maturity across the company.
• Provide technical leadership and mentorship to engineers across SRE and software engineering teams. Help shape reliability culture and raise the operational excellence bar across the organization.

Requirements

• 8+ years of experience in Site Reliability Engineering, Infrastructure Engineering, or related roles operating large scale distributed systems.
• Strong collaboration and communication skills with the ability to influence technical direction across teams.
• Strong experience supporting high traffic, user facing production environments.
• Deep understanding of one or more: distributed systems, networking, Linux systems, cloud native architectures.
• Experience designing highly available systems with strong operational and reliability practices.
• Strong programming skills in languages such as Go, Python, or similar.
• Strong understanding of observability systems including metrics, logging, tracing, and alerting.
• Experience improving reliability through SLOs, automation, incident management, and performance optimization.
• Demonstrated ability to troubleshoot complex issues across applications, infrastructure, networking, and services.

Tech Stack

• Cloud
• Distributed Systems
• Linux
• Python
• Go

Benefits

• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Group Personal Pension Scheme with Employer match
• Private Medical and Dental Scheme
• Income Replacement Programs
• Bike to Work scheme
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave