Preparing and validating KBA source files, ensuring documents follow required templates before conversion.
Converting MS Word KBAs into Markdown while applying project‑specific formatting and structural standards.
Reviewing and editing Markdown and HTML outputs to correct automated conversion issues, ensuring accuracy in headers, lists, tables, images, and code formatting.
Maintaining high accuracy by aligning converted documents with the original PDF model and cleaning unnecessary syntax.
Applying logical segmentation (chunking) to break down content while preserving key procedures, steps, and contextual relationships for AI processing.
Populating grounding headers, ensuring proper vectorization, and preparing documents for seamless ingestion into the AI system.
Reviewing and refining AI‑generated evaluation prompts, adjusting or removing unclear or inaccurate prompts to ensure content reliability.
Ensuring strict adherence to confidentiality protocols when handling proprietary and sensitive documents.

To be currently pursuing a degree in Computer Science, Information Technology, Technical Communication, Linguistics, or a related field.
Comfort working with Markdown, including headers, tables, lists, images, and code blocks.
Ability to break down long technical documents into clear, logical segments that support AI processing.
Basic familiarity with HTML and CSS, especially when addressing formatting issues for tables and images.
Experience using MS Word Styles and Templates when resolving source-file formatting inconsistencies.
Strong attention to detail and a knack for identifying formatting or structural errors.
Efficiency in managing workloads while maintaining accuracy and high-quality output.
Flexibility and openness to learning the SMS5 interface and related project tools.
Strong written and verbal English communication skills for coordinating with SMEs and reviewing technical content.
Consistent adherence to confidentiality practices when handling proprietary materials.

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AI Content Integration Intern

Key skills