Application Consultant, Vietnamese-speaking
Ho Chi Minh City, Ho Chi Minh, Viet Nam
Full Time
2 weeks ago
No Sponsorship
Key skills
ERPOracleAISAPMentoringTime ManagementNegotiationSales
About this role
Role Overview
- Pre-sales consultation
- Support our sales team during pre-sales
- Understand the customer needs and work out a plan
- Prepare software presentation and demonstration
- Define detailed project implementation plans
- Software implementation
- Business analysis and mapping
- System installation and configuration
- Data migration
- End-user onboarding and training
- User acceptance testing
- Post-implementation support
- Maintain a healthy relationship with customers post-implementation
- Diagnose, research, and analyse issues related to the platform
- Respond promptly to customers' queries and feedback
- Follow up with customers to ensure all issues are fixed
Requirements
- Have at least 1 year of working experience relating to 1 of ERP or financial & accounting software (Odoo, Misa, Lemontree, Fast, Effect, SAP, Exact, Oracle,...)
- An infinitely curious and open mind to learn and grow
- Excellent problem-solving, negotiation, and interpersonal skills
- Effective in time management and task prioritisation
- A genuine passion for delighting customers and willingness to travel for work
- Good at English (and Vietnamese is a plus)
- Nice to have: Interest in or hands-on experience with AI tools to enhance productivity, automate tasks, or support business decision-making.
Tech Stack
- ERP
- Oracle
Benefits
- Complimentary high-quality Arabica coffee and beverages from PJ’s Coffee.
- Modern, green, collaborative office space.
- 16 paid days off per year + Christmas holidays.
- Full social insurance based on full salary from day one, including probation.
- Diverse, inclusive culture with global colleagues.
- Strong L&D ecosystem: training, certifications, events, coaching, mentoring.
- Direct coaching from TRG’s founder/CEO and experienced leaders.