Statistical Compliance Manager

Role Overview

• Manages a team responsible for accurate and timely reporting to regulatory authorities and reporting bureaus.
• Leads the analysis of regulatory texts, official guidance documents, regulatory updates, and industry publications to understand the nuances of reporting requirements.
• Maintains a deep understanding of the regulations and reporting requirements impacting assigned lines of business.
• Collaborates closely with Compliance, legal counsel, and regulatory affairs teams to ensure a comprehensive understanding of regulatory requirements.
• Oversees risk assessments and impact analyses to evaluate the potential effects of regulatory changes on reporting processes, systems, controls, and business operations.
• Identifies gaps and implements mitigating measures to effectively address regulatory compliance challenges.
• Manages the creation of detailed documentation of regulatory interpretations, reporting methodologies, data sources, and compliance activities for audit purposes and regulatory examinations.
• Communicates with states and reporting bureaus as required to manage expectations, answer questions, and ensure compliance with requirements.
• Manages and triages incoming requests according to requirements, priority, and due dates; assigns work to team members and monitors team deliverables to ensure timely and accurate completion.
• Works cross-functionally with various departments including Claims, Underwriting, Finance, and Information Technology to identify, acquire, and report information.
• Utilizes analytical capabilities to conduct root cause analysis and to investigate compliance issues, identify systemic weaknesses, and implement corrective actions to ensure accurate and timely reporting.
• Serves as an escalation point for issues impeding team progress and acts as liaison across departments to manage work dependencies.
• Evaluates team workflows for efficiency and effectiveness, creates process documentation and workflow maps, identifies bottlenecks, and implements process improvements to enhance productivity and quality.
• Develops team metrics and KPIs to monitor ongoing performance, inform decision making, and communicate priorities to team members and stakeholders.
• Builds culture and develops team members while overseeing regulatory and bureau reporting functions.
• Develops training materials, conducts workshops, and organizes knowledge-sharing sessions to facilitate continuous learning and skills development.
• Collaborates with team members to establish performance goals and monitors status, conducts performance reviews, and provides coaching.
• Interviews, hires, and recommends salary adjustments for team members.
• Resolves disciplinary issues, reviews results, action plans, and progress.
• Develops team expertise and completes succession planning, including identifying talent and implementing development plans for critical positions.
• Supports diversity, equity, and inclusion initiatives.
• Fosters an innovative culture, including supporting new ideas and providing guidance on potential changes.
• Leads selection, onboarding, and ongoing management activities for vendor solutions handling data and report submissions to bureaus or states.
• Researches and evaluates potential vendors, conducts due diligence including formal assessments, prepares business cases, and negotiates contracts.
• Collaborates with vendors to integrate the company’s systems and processes, providing oversight of data mapping, issue resolution, and deliverable acceptance.
• Oversees periodic reviews and audits of vendor solutions to ensure the accuracy and integrity of data submissions.
• Manages vendor contracts including renewal negotiations, amendments, and terminations as needed.
• Manages the development and maintenance of internal and external data extraction, transformation, and load routines from diverse sources into target systems and files.
• Oversees the creation of data cleansing routines to ensure data quality and consistency across different sources.
• Manages the creation of reusable business rules, validation checks, and error handling mechanisms necessary for reporting purposes.
• Evaluates and leverages different data extraction tools such as SQL, VBA, Denodo, and Excel to prepare and deliver data; manages diverse data sources, integrates data, and oversees data reporting processes.
• Oversees the creation of data maps and specifications for internal and external stakeholders in support of regulatory requirements.
• Identifies opportunities to optimize data integration routines, SQL queries, and data processing workflows to improve performance and efficiency.
• Oversees data quality standards with each industry bureau to ensure EMC receives the correct reporting credits for accuracy and timeliness of reporting.
• Oversees and manages the performance of the team through Agile ceremonies and traditional project management methodologies to coordinate team projects effectively, foster collaboration, and ensure project objectives are met within scope, budget, and timeline.
• Liaises with Digital Product Management teams as necessary to integrate regulatory reporting requirements into product backlogs.
• Manages cross-functional team dependencies, risks and issues, and prioritization processes to ensure team deliverables are met.
• Collaborates with the Statistical Data Management Product Owner to inform and manage scope and priorities.
• Establishes regular communication channels with stakeholders to provide project updates, solicit feedback, and address concerns or issues in a timely manner.
• Directs the creation and maintenance of documentation in OneSumX and Jira as required.

Requirements

• Bachelor’s degree in business, statistics, finance or related field, or equivalent relevant experience
• Ten years of experience with property and casualty insurance regulatory compliance and data analysis, or relevant experience
• Previous leadership experience
• Certifications such as Chartered Property Casualty Underwriter (CPCU) or Certified Data Manager (CDM) preferred
• Thorough understanding of insurance regulations, especially filing of rates, rules, coverage forms and endorsements
• Strong knowledge of all property and casualty commercial lines coverages and premium development
• Excellent computer knowledge needed, especially with MS Word, Excel, SQL, Power BI, and similar toolsets
• Excellent skill in conducting root cause analysis to investigate compliance issues, data discrepancies, and reporting errors, with the ability to identify underlying causes, systemic weaknesses, or process deficiencies
• Ability to approach complex problems with a systematic and analytical mindset, applying critical thinking skills to dissect issues and explore potential solutions
• Excellent written and verbal communication skills, including the ability to speak effectively before groups
• Excellent organizational and problem-solving abilities and strong human relations skills, as well as leadership abilities
• Excellent ability to analyze large volumes of data from various sources to identify trends, patterns, and anomalies.

Tech Stack

• SQL
• VBA

Benefits

• Health insurance
• 401(k) matching
• Paid time off
• Flexible working hours
• Professional development opportunities