Represents the department and serves as the liaison between Systems Development, Process Improvement, and business end-users from all functional areas
Determines operational objectives within the department
Reviews, analyses, and proposes modifications to business systems to support departmental business needs
Communicates departmental business technology priorities to Systems Development and Process Improvement
Manages internal department business technology projects
Writes and maintains user documentation, provides training to end-users
Provides support and communicates potential business impact to end-users from all functional areas, acting as an escalation point and subject matter expert for departmental business technology systems
Participates in department initiatives related to new and existing business applications
Requirements
College or University Degree, ideally in the life science or health care field
Biomedical and Health Informatics is a plus
At least 3-year experience in clinical research
At least 2-year experience in Clinical or Site Operations