Identify ML server/rack requirements and coordinate delivery to ensure Data Center capacity and company requirements are met in a timely manner
Provide dedicated program management support, including deployment issue resolution, program performance monitoring, and adherence to Service Level Agreements (SLAs)
Ensure maximum efficiency and optimization in rack integration and hardware movement
Properly monitor critical infrastructure shipments to ensure on-time accurate, and satisfactory deliveries
Communicate with Engineering, Core Enablement functional workstream owners, and the management team to ensure achievement of technical deployment goals and objectives
Handle stakeholder expectations and provide recommendations for ML infrastructure strategic initiatives and long-range goals
Correctly enter data into the Data Center applicable applications/programs tools and maintain/generate required reports

Bachelor’s degree or equivalent related work or military experience
2 years of experience in Data Center operations, ML hardware logistics, or supply chain
Project management experience and knowledge of the high-density server/rack vertical
Experience with Microsoft Office and DCIM/Inventory Management software
A highly organized and detail-oriented work style with a proactive and professional attitude
Excellent creative thinking and problem-solving skills
The ability to build and maintain effective, reciprocal work relationships within and outside of the company (specifically with Infrastructure teams)

Program Operations Coordinator – 1st Shift

Key skills