Key skills
AngularAzureCloudDockerITSMJavaKubernetesMongoDBPostgresPythonReactRedisServiceNowSpringSpring BootSpringBootNoSQLAIArtificial IntelligenceMLLLMRAGFastAPIIAMPostgreSQLCachingJiraCI/CDCollaboration
About this role
Role Overview
- Define the technical vision and roadmap for software platforms and artificial intelligence applications
- Foster collaboration among multidisciplinary teams and stakeholders
- Deliver scalable, secure, and measurable solutions, respecting principles of diversity, equity, and inclusion
Requirements
- Experience managing backend, frontend, AI/ML engineering and integrations, ensuring quality, security, and alignment with business objectives;
- Ability to design and validate scalable architectures, with CI/CD pipelines, DevSecOps practices, and basic SRE;
- Experience evolving software platforms, including contact centers and LLM agents (RAG, prompt orchestration and tool integrations), with a focus on compliance and data governance;
- Experience with enterprise integrations with ITSM (e.g., ServiceNow, Jira), CRMs and legacy systems, including data mapping and transformation;
- Knowledge of code review, architectural patterns, DDD and application security, with the ability to train and mentor teams;
- Ability to align product, design and operations, prioritizing backlog, continuous discovery and validation with internal customers;
- Experience managing technical budget, cloud cost and team capacity, supporting strategic decisions (build vs. buy);
- Proficiency in backend development with Java (Spring Boot) and Python (FastAPI), applying security, performance and automated testing practices;
- Experience in frontend development with React and Angular, including componentization, state management and continuous integration;
- Strong knowledge of Cloud & DevOps, using Docker or Kubernetes, CI/CD, observability and experience with at least one major cloud provider (preferably Azure);
- Experience with relational and NoSQL databases: PostgreSQL, MongoDB and Redis, including data modeling, caching and operational resilience;
- Knowledge of integrations via REST APIs, webhooks, queues, and experience with iPaaS platforms such as Boomi;
- Advanced application security practices, including Spring Security, secret management, IAM and hardening of exposed services.
Tech Stack
- Angular
- Azure
- Cloud
- Docker
- ITSM
- Java
- Kubernetes
- MongoDB
- Postgres
- Python
- React
- Redis
- ServiceNow
- Spring
- Spring Boot
- SpringBoot
Benefits
- Flexible work arrangements
- Collaboration in multidisciplinary environments
- Opportunity to contribute to intelligent and inclusive solutions