Senior Global Account Director, MedTech

Role Overview

• Lead Business Development and Account Management within designated MedTech/Med Device clients, delivering revenue targets aligned with the MedTech strategy
• Engage and build strong relationships with senior executives and strategic leaders in the client organization
• Co-ordinate sales, business & service lines at a regional and country level
• Gain intimate knowledge of the client and challenge with innovative ideas in order to develop and close opportunities, to provide end-to-end solutions, to grow the size/duration/value of sales over time
• Develop and maintain a deep understanding of the healthcare industry and the breadth of IQVIA capabilities, to maximize value offered to clients, by providing industry-wide insights and maximize ability to grow accounts
• Ensure clients get maximum value from existing services to which they subscribe, by liaising with the client to agree and define requirements and by conducting regular business and service reviews with clients and internal teams
• Work with clients and internal IQVIA teams to lead and drive client satisfaction with IQVIA services to underpin propensity for repeat, up-sell opportunities and positive referrals
• Collaborate with IQVIA colleagues across the organization to ensure they are engaged and aligned to the account strategy and support new business opportunities within clients
• Work closely with colleagues to pull together successful, complex solutions for clients
• Methodical completion of underpinning sale activities (e.g. account planning, financial reporting, opportunity management, etc.)

Requirements

• Bachelors required
• Master’s degree preferred
• 8-10+ years’ experience in the Medical Device or Diagnostic sector is essential
• US based / Remote with travel required: 10%-20% domestic and global travel
• Previous experience of account management of clients $10m+
• Proven track record of solutions selling across a diverse portfolio of capabilities
• Strong sales and opportunity management skills across the full sales cycle (from lead identification to contract negotiations and closing)
• Ability to engage board level contacts, develop a network of senior and middle management contacts to build long lasting trusted partnerships
• Experience working for a Medical Device Manufacturer in the field and in the corporate HQ office preferred
• Proven track record of managing a balanced pipeline of both short-term tactical opportunities, and, long-term strategic engagements
• Sales value of $250k+ single and multi-year
• Proven ability to manage multiple clients effectively and able to create strategic and tactical customer plans
• Strong understanding of financial reporting/forecasting and sales opportunity management
• Knowledge of the healthcare sector or evidence of successfully moving into a new market sector
• Experience negotiating Master Service Agreements is strongly preferred
• Competent in the use of MS Office, to deliver professional client communications including Word, PowerPoint and Excel
• Excellent written and verbal communication skills with ability to interpret and present complex concepts
• Proactive, self-motivated, flexible, and accountable with aim to always drive positive client satisfaction
• Ability to develop strong internal relationships and to work collaboratively to pull together client engagements and delivery of projects
• Fluency in English a must.

Benefits

• Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered
• Health and welfare benefits