Communicate performance clearly and effectively through dashboards, written summaries, and presentations tailored for executives and functional stakeholders.
Design, build, and maintain dashboards and recurring reports in Hex that serve as the official reporting suite.
Develop customized reporting solutions for channel and function owners (e.g., Sales, CX, Finance, Product).
Define, document, and uphold the gold standard of metric definitions across Calendly.
Own and evolve the semantic layer within the data warehouse.
Drive event instrumentation governance by building and QA-ing events in Segment.
Curate AI accuracy in analytics platforms by maintaining the metric definitions, event taxonomy, and semantic documentation.
Ensure reporting accuracy and reliability, validating metrics and collaborating with Data Engineering to resolve data quality issues.
Automate manual workflows to increase reporting speed, efficiency, and scalability.
Collaborate cross-functionally with Finance, Sales, CX, Product, and Operations.
Requirements
6+ years of hands-on analytics and reporting experience in SaaS, technology, or high-growth environments.
Highly proficient in SQL and experienced working with modern data warehouses (BigQuery preferred) and transformation tools (dbt).
Familiarity with the product analytics and data activation stack, including CDPs (Segment), product analytics platforms (Amplitude), and downstream tools like Hightouch, Salesforce, and Braze.
Expertise using Hex for building dashboards, reporting packages, and manual analysis.
Experience defining semantic layers or centralized metric frameworks.
Strong communication and data storytelling skills—able to make complex metrics and trends easy to understand for executives and function leaders.
High attention to detail and a commitment to accuracy and consistency in reporting.