Process daily payments via Vitesse’s inhouse systems & external banking partners
Ensure all payments tasks are completed accurately and within a timely manner
Continuously develop understanding of payment, settlement and system workflows, acting as a subject matter expert making sure adequate documentation is in place and remain up to date
Identify improvements and suggest solutions for the operations system and workflow and communicating those to the broader Operations team
Support product and tech teams to address issues during development /testing phases
Identify non-standard payments and account behaviour and finding short/long term solutions
Conduct daily checks on processes and escalate when required
Work closely with Operational Control teams to ensure prompt closure or escalation of exceptions
Pro-actively engage Support, Service, and Commercial teams for processing issues with client impact

2-5 years of professional experience within Financial Services – strong preference for backgrounds in a treasury or payments function
Attention to detail and accuracy
Sense of urgency
Strong analytical skills
Accustomed to working in a fast-paced environment
Confidence to work independently but also as part of the wider Operations team
Strong Excel skills
Organizational skills
Problem analysis and solving skill

Operations Analyst

About this role