Key skills
Communication
About this role
Role Overview
- Accountable to deliver the best-in-class end-to-end operational performance across all scorecard KPIs
- Lead a virtual cross-functional team within Customer Support to drive continuous performance improvement
- Monitor and manage Markets delivery performance for the Commercial segment
Requirements
- Strong relationship management
- High analytical and creative problem-solving capabilities and techniques
- Lean6sigma knowledge & methodology
- Excellent communication skills
- Excellent knowledge of service delivery principles and processes
- Demonstration of resilience & tenacity
- Eager to seek solutions and improve knowledge in delivery tools, always
Benefits
- Equal Opportunity Employer (EEO)
- Provides equal employment opportunity to all employees and prospective employees