Plan and monitor the evolution of infrastructure support processes for Cloud and SaaS services.
Define, deploy and monitor the performance of public clouds, applications and AWS services, developing and applying capabilities and security methods and techniques such as penetration testing and vulnerability monitoring (AAS – attacks against cloud-native applications and privileged access systems in AWS S3 and Azure Cloud), in accordance with information security standards and culture.
Define, test and implement a cloud security strategy that increases component utilization and reduces costs, aligned with user supply constraints, defining the continuous technical resources required to operate services on AWS cloud, and applying security models and tools to ensure that security best practices and protection of necessary technical resources adhere to the implemented context and policies.
Perform capacity planning for the team and act in incident, problem and operational risk management.
Disseminate new knowledge and best practices and develop the infrastructure and applications areas.
Design infrastructure architecture, with development of robust and scalable software (scalably with development within

Degree in IT and/or related courses.
Experience with networking, firewalls, connectivity, Workplace, Azure, Windows Server, AD/Entra ID, middleware, databases, OCI, DevOps, backup and Linux.
Act as a cross-functional technical reference with the client and the teams/towers for networking, firewalls, connectivity, Workplace, Azure, Windows Server, AD/Entra ID, middleware, databases, OCI, DevOps, backup, Linux, monitoring and automation.
Technically lead crisis response, support RCAs (root cause analyses), address recurring issues, propose improvements, perform health checks, maintain runbooks, implement automations and stabilization plans.
Experience in critical 24x7 operations with ITIL practices, including incident, problem, change and request management and SLAs.
Advantage: proficiency in English or Spanish.

Company-subsidized health insurance for the employee.
Option to include dependents in the health plan with payroll deduction.
Dental coverage (optional).
Option to include dependents in the dental plan with payroll deduction.
Meal voucher or food allowance.
Transportation voucher (optional).
Impact & Care
Personal Guidance Program providing confidential emotional and counseling support in psychological, legal, financial, social and pet-related areas at no cost for the employee and legal dependents.
Gympass
Wellhub (Access to over 700 gyms across Brazil with plans starting at R$ 29.90, deducted via payroll).
Option to include dependents in Gympass
Wellhub (up to 3 dependents — paid via credit card).
Access to Udemy via our intranet.
Partnerships with major consumer brands.
Access to SESC benefits for the employee and dependents.
Discount agreements with educational institutions (undergraduate and postgraduate) and language schools/certification providers.
Group life insurance.

Infrastructure Manager

Key skills