Structure, draft and publish a field service quality/excellence addition to our OFE Partner Quality Manual.
Focus on OFE Partner’s field service scope of work during pre-energization and equipment startup activities, lead comprehensive gap assessments and work with OFE Partners to effectively address and close open actions.
Conduct both factory and field level assessments of OFE Partner field service processes and procedures.
Provide cross functional support to team members focused on factory assessments and design/materials Supplier Corrective Action Review (“SCAR”).
Assign SCARs to OFE Partners for quality issues as per established procedures and conduct follow-up activities to drive robust corrective/preventive actions.
Liaison with Aligned stakeholders (Operations, Commissioning Teams, and Contractors) when quality Issues are identified and facilitate communications with responsible OFE Partners.
Follow a Plan-Do-Check-Act methodology when addressing Supplier Partner gaps in performance.
Superb written, verbal, and interpersonal communication skills.
Exhibit a professional, positive attitude in all circumstances.
Perform other related activities within the scope of this role as required.

Bachelor’s degree preferred.
5 years’ experience in manufacturing quality role with exposure to field service processes and procedures.
Direct experience running root cause and corrective action processes (8D, 5-Why, etc.).
Working knowledge of a Quality Management System structure.
Supplier quality experience within low-volume, high-mix manufacturing.
Standard MS Office Proficiency (Outlook, Excel, Word, Power Point)
Ability to multi-task, with strong time management and organizational skills.
Desire to work in an extremely fast-paced and ever-changing environment.
Must have a strong attention to detail.
Ability to maintain discretion and confidentiality.
Ability to travel 25 % of the time, with an expected cadence of approximately two trips per calendar month.

Health Coverage : Medical, dental, and vision insurance
Health Savings and Flexible Spending Accounts: HSA with employer contribution for eligible participants. FSAs offered for health and dependent care to increase tax savings.
Retirement Savings : 401(k) plan with company match
Paid Time Off and Holiday Pay
Company-Sponsored Insurance : Short-Term Disability, Life Insurance, and Long-Term Disability (with medical election)
Optional Benefits : Voluntary life, critical illness, legal, and additional disability coverage
Wellness Programs : Employee assistance program (EAP), Wellhub gym membership, and other wellness initiatives

Partner Quality Manager

Key skills