Own end-to-end delivery of client engagements — scope, schedule, budget, and quality
Partner with clients and internal leads to define goals, deliverables, and success criteria
Build and maintain project plans, RAID logs, and status reporting cadences that keep stakeholders informed and aligned
Run scrum ceremonies (planning, standups, retros) and keep design/engineering teams operating smoothly
Manage scope changes, surface trade-offs early, and lead difficult conversations with clients when timelines or priorities shift
Identify and mitigate delivery risks before they become blockers
Coordinate dependencies across multiple workstreams and resource allocation across the team
Track project health metrics (margin, utilization, velocity, on-time delivery) and report to leadership
Report directly to Head of Product.
Help refine our delivery playbook
Champion process improvements that make our team more efficient and our clients more confident

5+ years managing software, design, or digital product projects — ideally in an agency or consultancy setting
Proven track record delivering complex, multi-stakeholder engagements on time and on budget
Strong client-facing communication skills with the ability to manage expectations, navigate conflict, and build long-term trust
Comfortable translating between technical and non-technical audiences
Skilled at managing competing priorities across multiple concurrent projects
Deep experience with Agile/Scrum and adaptable to hybrid waterfall when projects call for it
Strong understanding of design and development workflows and what good handoff looks like between disciplines
Proficiency with Linear (what we use) or Jira, plus comfort in tools like Notion, Slack, and Google Workspace
PMP, CSM, or equivalent certification a plus but not required
Calm under pressure and energized by ambiguity

Unlimited paid time off
Flexible schedule (make up your time for important personal, life, family events). We take work/life balance seriously!
4 day client work weeks. We spend Fridays working on internal needs and personal betterment. You'll get in trouble if we catch you working nights and weekends. For reals.
1 week paid holiday rest at the end of the year.
Over 3 weeks of company holidays throughout the year.
Health insurance coverage
401k Plan & matching
Project referral commissions
Paid parental, adoption/caregiver leave
Education & conference budget

Senior Project Manager

Key skills