Review and respond to customer technology, security, and product-specific questionnaires for Aible Clinic solutions using approved response repositories
Provide clear, accurate, and consistent written responses to inquiries from hospital IT, security, and data governance teams on topics including information security, privacy, data rights, system configuration, data transfer, and AI-related capabilities
Partner closely with a senior Cyber Information Assurance Analyst who will review and approve responses prior to submission to customers
Identify questions not covered by existing repositories and collaborate with the senior analyst to escalate, research, and develop new standardized responses
Contribute to the maintenance and continuous improvement of questionnaire response repositories by identifying gaps, outdated content, and opportunities for reuse
Support customer calls in a limited capacity, including clarifying questionnaire responses or providing technical context alongside senior team members
Adhere to established information assurance, compliance, and documentation standards while maintaining a professional, customer-focused communication style
Build working knowledge of Aible Clinic technologies, data flows, and security posture to effectively support customer assurance needs
Requirements
Requires broad theoretical job knowledge typically obtained through advanced education
0+ years of experience with a high school diploma or equivalent
Exposure to or interest in working with hospital IT, security, data governance, or PMO teams through coursework, internships, projects, or early professional experience
Foundational understanding of IT and security concepts and frameworks (e.g., NIST, ISO 2700x, OWASP, ITIL) and/or healthcare regulatory principles (e.g., HIPAA, PII), with willingness to learn and deepen expertise on the job
Basic familiarity with healthcare technology environments, including clinical systems or data standards (e.g., EMR, PACS), through academic study, training, or prior experience
Introductory knowledge of system integration or connectivity concepts (e.g., secure data transfer, APIs, VPNs), with curiosity about healthcare interoperability solutions
Experience documenting or explaining technical or process-related information clearly, such as through school projects, internships, or early career roles
Strong written and verbal communication skills, with the ability to collaborate, ask questions, and incorporate feedback
Basic organizational and task-management skills, with the ability to manage multiple requests and follow defined processes
Familiarity with commonly used workplace tools such as Microsoft 365 (Outlook, Word, Excel, Teams); exposure to tools like Confluence, Salesforce, Azure DevOps, Power Automate, Forms, or Visio is a plus but not required
For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
Tech Stack
Azure
Benefits
Health, Dental and vision insurance
Health Savings Account
Healthcare Flexible Spending Account
Life insurance
Long-term disability leave
Dependent daycare spending account
Tuition assistance/reimbursement
Simple Steps (global well-being program)
Incentive plans
401(k) plan plus employer contribution and match
Short-term disability
Paid time off
Paid holidays
Employee Stock Purchase Plan
Employee Assistance Program
Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)