Support Account Executive and Account Managers in the maintenance of Linear TV deals by maintaining an assigned book of business; entering and confirming all schedule details of orders (units, dates, dayparts, rotations, targeting, pricing).
Communicates across multiple internal departments Pricing & Planning, Traffic/Operations, Finance/AR, Research, Brand Partnerships, and other Client Services teammates to facilitate flawless deal stewardship and campaign execution.
Execute client requested changes such as brand allocations, commercial movement across weeks or dayparts, etc in a timely manner and sending confirmations in the form of change notices with updated flowcharts.
Execute internal schedule changes e.g. programming changes, makegoods etc and confirm changes to client.
Partner with Commercial Ad Operations to obtain any missing commercial creative.
Assist AM in monitoring delivery pacing; flag any accounts at risk for under-delivery and books ADUs as needed.
Pull pre
and/or post-logs upon client request.
Serve as day-to-day contact for agency/client assistants on schedules, capture client requests resolving issues in a timely manner with clear follow-through.
Validate invoices against delivery and pricing; resolve discrepancies with Finance/AR.

Prior work or intern experience in media and/or related customer service
Experience with Excel and PowerPoint
A keen eye toward process adherence to create a smooth workflow
Ability to clearly communicate, act with a sense of urgency and meet deadlines
Highly organized with excellent attention to detail
A collaborative team player who works well with diverse groups
Proactive problem-solver who takes the initiative to address client needs
Skilled at balancing competing clients and workflow demands to maintain accuracy
Adaptable and resilient, able to manage a fast-paced environment and changing priorities with composure.

Account Coordinator – Linear Client Services

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