Administer and maintain Windows and Unix/Linux-based servers and workstations supporting C2 and Intelligence Systems
Provide support for installed mission applications, including software updates, releases, patches, and Time Compliance Network Orders (TCNOs)
Monitor, maintain, and review system audit logs for failures, failure prediction, and IA accountability
Create, manage, schedule, and test system backups in accordance with approved maintenance plans and schedules
Perform basic database maintenance activities in accordance with approved maintenance procedures
Ensure compliance with IA policies and procedures, including DISA STIGs and AFNETOPS directives
Troubleshoot and resolve technical issues through ticketing systems while supporting high operational availability
Manage OEM software support and coordinate with vendors as required
Support and resolve approximately 2,000 trouble tickets quarterly for supported systems and applications
Collaborate with technical teams, cybersecurity personnel, and program leadership to support operational mission requirements

Active DoD IAT Level II certification required
Experience administrating Windows and Unix/Linux operating systems in enterprise or DoD environments
Knowledge of system patching, software updates, backups, and cybersecurity compliance requirements
Familiarity with DISA STIG implementation, audit log analysis, and IA best practices
Ability to troubleshoot hardware, software, and system-related issues in mission-critical environments
Experience managing multiple priorities and responding to technical support requests in a timely manner
Strong written and verbal communication skills with the ability to work effectively in team environments
Ability to maintain accurate documentation and system records
Experience using ticketing systems to track and resolve technical issues.

System Administrator – Journeyman

Key skills