Security Officer

Role Overview

• Provide a professional and courteous experience to patients, staff, and visitors by offering assistance, maintaining visibility, and creating a safe environment
• Perform regular and continuous patrols of interior hospital spaces, including inpatient units, public areas, stairwells, and affiliated medical offices, to deter theft, vandalism, and unsafe behavior
• Conduct exterior patrols of hospital property including parking lots, garages, and grounds, with increased visibility during shift changes to ensure staff and visitor safety
• Respond to emergency situations such as fire alarms, behavioral incidents, medical emergencies, and hazardous material events by assessing the situation and taking appropriate action in line with protocols
• Assist with the transport and proper documentation of deceased patients to and from the hospital morgue and coordinate the release of remains to funeral home personnel
• Enforce parking regulations, assist with traffic control, and provide motorist assistance to staff and visitors, including jump-starting vehicles or helping with flat tires
• Escort employees and visitors upon request to ensure safe passage to and from vehicles or throughout the facility, especially during after-hours or in low-light conditions
• Participate in conducting and monitoring fire drills, Code Green hazmat responses, and safety inspections of doors, lighting, ID badge checks, and other risk-related areas
• Collect and secure lost and found items; assist in identifying and locating the rightful owners whenever possible and maintain proper documentation for all items
• Provide one-on-one observation of psychiatric or behavioral health patients as requested; assist in the safe restraint of patients in collaboration with clinical staff when needed
• Secure and inventory patient valuables and possessions, particularly for patients admitted under mental health holds, and ensure proper storage and retrieval upon discharge
• Prepare detailed and timely written reports on incidents, alarms, thefts, safety concerns, and daily security activity using the department’s electronic reporting system

Requirements

• Minimum Required: High School Diploma or equivalent
• Will accept 3 years of Security Officer experience in lieu of education requirement
• Must have a valid driver’s license and good driving record if candidate will be driving a vehicle while working, or if not, must have a valid NYS ID Card
• Must meet requirements of New York State Security Guard Licensing program and successfully pass within 3 months of hire.
• Preferred: One year experience in a Security related field.

Benefits

• Comprehensive Benefits for Life & Family – We offer medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week. With flexible plan options and coverage tiers, you can choose what fits your life best.
• Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection.
• Well-Being & Financial Security – From day one, PTO starts accruing so you can take time to recharge. We support your long-term wellness with a 403(b) retirement plan and company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards. When life gets tough, we’re here with 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet.
• Growth That Moves with You – With access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility, we help you grow wherever your passion leads. We also continuously review compensation to ensure market competitiveness and internal equity, so you can feel confident your work is valued and rewarded fairly.