Key skills
SaaSCommunicationSales
About this role
Role Overview
- Own the customer experience from first contact through onboarding
- Engage with prospective and new subscribers
- Run discovery calls and live product demonstrations
- Address customer pain points and guide them through the buying process
- Identify upsell or cross-sell opportunities
- Complete customer milestones and optimize platform use
- Balance time between customer acquisition and onboarding experience
Requirements
- Excellent written and verbal communication skills
- Prior experience in onboarding, SaaS sales, or customer-generating environment
- Basic understanding of small business accounting processes
- Target-driven mindset comfortable in data-rich environment
- Ability to work independently and manage varied workload while collaborating across teams
Benefits
- Flexible, hybrid working style
- Collaborative and data-driven team
- Opportunities for skill development