Lead the team to deliver municipal contracts in line with defined contract KPIs and specifications.
Develop and maintain relations with key stakeholders; client, members, residents, staff, unions and internal partners.
Manage resources (people, vehicles, equipment) to best effect prioritising the wellbeing of our people and service to our customer and communities.
Act as TM1 and be responsible for implementing and maintaining compliance of all company policies and procedures including fleet compliance and any changes to regulatory standards and legislation within the TM1/TM2 role capacity.
Ensure compliance against the Veolia standards, supporting assurance checks and improvement planning to enhance contract performance and customer service.
Support and drive positive financial outcomes for the commercial portfolio by supporting and driving collaborative working.
Ensure the safe delivery of a first-time collection culture and all contractual performance KPI’s.
Ensure the commercial performance of the contract overseeing all expenditure, staffing and resources.
Assess Service Delivery Managers and Chargehands competency including observing them carrying out their role (crew monitoring, PDR, team briefings).
Set and present budgets.
Manage monthly financial performance.

Waste and fleet management experience.
Project management experience.
Data management and integration.
Strong client management skills.
Previous experience leading and developing a team within a senior operational role.
Financial management experience, with the ability to set and present budgets.
IOSH certification.
Transport Manager CPC
essential

Option to choose from a company car or car allowance
25 days of annual leave
Private medical cover
Access to our company pension scheme
One paid days leave every year to volunteer and support your community
Ongoing training and development opportunities, allowing you to reach your full potential

Contract Manager

Key skills