You will be responsible for coordinating and implementing activities required to provide application configuration, user training, product commercialization, trade show support, product demos, call escalation handling and system workflow integration.
Connect patients with hospitals, contributing to healthcare innovation and improving lives every day.
Provide essential applications consultation and workflow expertise for solutions installations across our install base.
Collaborate in project teams to configure clinical workflows and serve in a consultative role, ensuring smooth delivery and successful implementation of VUE PACS solutions.
Develop and execute training programs for clinical users; support the creation and execution of User Acceptance Testing (UAT) for the solution’s go-live.
Own the resolution of defects related to clinical UI and workflows, and mentor customers in system maintenance.
Document as-built workflows, facilitate handover to service support, and participate in developing new solutions and product functionalities.
Requirements
You hold a bachelor’s degree and 2+ years of relevant experience or vocational education and 4+ years of relevant experience (a clinical degree in Radiography, Radiotherapy, Medical Imaging, Clinical Science and Technology is preferred)
You have experience in a radiology department and a good understanding of radiology workflows
You have experience with RIS and PACS
You hold a radiographer license or have worked as a PACS administrator (preferred)
You are tech savvy and proficient with MS Office Products
You have experience with application training and/or consulting
You have a fluent level of English and excellent oral and written communication and presentation skills
You are motivated team player, adaptable and have great interpersonal skills
You hold a driving license and have flexibility to travel within UK and Ireland (up to 70% of the time).
You are also flexible to travel to additional locations across Europe as required.