Senior IT Chief of Staff

Role Overview

• Serve as a trusted advisor to synthesize issues, surface options, and recommend decision-grade actions
• Operate with discretion on sensitive matters
• Provide oversight of actions related to operations, risk, and portfolio/financial management; ensure consistent follow-through
• Coordinate across the executive director’s leadership team to build alignment, remove blockers, and track commitments to closure
• Manage the executive director’s cadence (meetings, prep, readouts) and triage incoming requests to protect executive time
• Maintain dashboards and executive metrics (Objective and Key Results/Key Performance Indicators) to ensure alignment to strategic priorities and enable fact-based course corrections
• Translate complex data into concise, actionable narratives and recommendations for senior leaders
• Act as a strategic partner: anticipate needs, identify opportunities to scale or simplify work, and ensure initiatives align to the Information Digital Technology & Security vision and roadmap
• Manage stakeholder relationships across the organization, ensuring effective communication and alignment on strategic priorities
• Support development and vetting of multi-year business cases and priority setting for strategic initiatives
• Monitor budget-to-actuals and recommend course corrections
• Coordinate workforce and resourcing requests through intake, prioritization, and approval (Leadership Team, Human Resources, Finance)
• ensuring healthy backlog management for the organization
• Prepare executive director’s communications including memos, talking points, and presentations.
• Develop visual representations of concepts and ideas appropriate for the audience

Requirements

• Bachelor's degree or higher
• 5+ years of experience in an Information Technology, Digital, or Engineering environment
• 5+ years of experience influencing and building strong relationships with stakeholders and senior leaders across functions and/or programs
• 5+ years of experience managing metrics to drive data driven solutions/decisions
• 5+ years of experience developing presentations for and presenting to executive leadership

Benefits

• Health insurance
• Flexible spending accounts
• Health savings accounts
• Retirement savings plans
• Life and disability insurance programs
• Time away from work programs